Terms & Conditions
1. These terms
These terms govern services provided by AmcoderZ Infotech, trading as AmcoderZ. They apply to every engagement.
The scope, deliverables, fees, timeline and responsibilities for your project are set out in a separate proposal or statement of work (“Project Agreement”). Where the Project Agreement differs from these terms, the Project Agreement applies.
By approving a quotation, making a payment or instructing us to begin work, you accept these terms.
2. Services
We provide software development services including custom software, mobile apps, web platforms, healthcare systems, IoT and BLE development, branding, SEO and social media marketing.
Descriptions, case studies and indicative timelines on our website are general information, not project commitments.
3. Estimates
Timelines and effort figures given before a Project Agreement is signed are estimates, not guarantees. Actual duration depends on final scope, your approvals, and dependencies outside our control such as third-party APIs, app store review, hosting and vendor or regulatory approvals. Where a date is a commitment rather than an estimate, the Project Agreement will say so.
4. Your responsibilities
To deliver on schedule we need accurate requirements, the content and system access the project needs, and approvals within 5 working days. Please nominate one person with authority to approve decisions.
You confirm you hold the rights to any content, data or materials you give us, and that any personal data you supply was collected lawfully. Delays caused by missing information or late approvals move the timeline and may affect cost.
5. Materials you supply
You confirm that any content, trademarks, images, data or software you give us may lawfully be used for the project. Where we use your materials as instructed and a third party brings a claim about them, that claim is your responsibility. Any wider indemnity is set out in the Project Agreement.
6. Fees and payment
An advance of 50% is payable before work begins. Invoices are payable within 7 days. Fees are exclusive of GST and applicable taxes, and international bank charges are yours.
We may suspend work on undisputed invoices overdue by more than 14 days, after written notice. Suspension does not extend agreed timelines.
Approved third-party costs the project depends on — hosting, domains, paid APIs, software licences, advertising spend and app store fees — are payable by you unless the Project Agreement includes them.
7. Intellectual property
On receipt of all fees due in cleared funds, ownership of the custom code, designs and documentation created specifically for your project transfers to you. The transfer is worldwide, perpetual and irrevocable. Until then we retain ownership, and you may not deploy the deliverables to production or use them commercially.
Where the Project Agreement provides for development in a repository you control, you have access to the work in progress from the start of the engagement. Access is not a transfer of ownership, which happens as set out above.
You keep ownership of everything you supply to us. All data processed in your systems, including personal data of your customers, patients or users, belongs to you. We claim no rights over it and use it only to deliver the services.
We retain ownership of our own tools, libraries and frameworks. Where these are built into your deliverables, you receive a perpetual licence to use them as part of those deliverables.
8. Third-party and open-source components
Projects include third-party libraries, APIs and open-source components. These remain the property of their owners and are licensed under their own terms — commonly MIT or Apache 2.0. We cannot assign ownership of them and do not warrant them.
Paid third-party services — hosting, payment gateways, APIs, app store fees — are your cost unless the Project Agreement says otherwise.
9. Confidentiality
We sign an NDA before project discussions begin, and treat your information, data and credentials as confidential. Where a mutual NDA exists, it takes precedence on confidentiality. Our staff and contractors are bound by equivalent obligations, and these continue after an engagement ends.
10. Portfolio and publicity
Unless the Project Agreement or a mutual NDA says otherwise, we may reference your name, logo and non-confidential details of the completed work in our portfolio, case studies, proposals and marketing materials. This does not extend to your confidential information, your data, or anything a mutual NDA protects.
You may withdraw this permission at any time by written notice, and we will remove the material from our own channels within 30 days. Material already published by third parties, such as directory listings or press coverage, is outside our control.
11. Marketing services
Search engines and social platforms are controlled by third parties whose algorithms and policies change without notice. We do not guarantee rankings, traffic volume, lead numbers, follower growth, conversion rates or revenue. We perform the agreed work with reasonable professional skill and care. Advertising spend and premium tools are not included unless stated.
12. Acceptance and warranty
A deliverable is treated as delivered when we make it available to you for review on a staging or test environment and tell you it is ready. You then have 7 working days to report defects in writing. If nothing is reported in that period, the deliverable is accepted.
We warrant that deliverables will substantially perform as described in the Project Agreement. For 30 days after delivery we will correct reproducible defects caused by our work, at no charge.
This does not cover new requirements or scope changes, faults caused by changes you or a third party make, faults in third-party components, or issues arising from operating system, browser, device or API changes released after delivery. Beyond that period, support is available under a separate agreement.
13. Liability
Nothing here excludes liability that cannot lawfully be excluded.
Otherwise, our total liability for any engagement is limited to the fees paid under that Project Agreement in the preceding 12 months. We are not liable for indirect or consequential loss, including lost profit, revenue, data or goodwill, or for third-party platform failures. You will maintain your own backups.
14. Termination
Either party may terminate on 30 days’ written notice. You pay for work completed and costs committed up to that date. Once settled, we hand over completed work and transfer ownership under section 7. Sections 7, 9, 10 and 13 survive termination.
15. Data protection
Where we process personal data on your behalf, you remain the controller and we act as processor. See our privacy policy.
For healthcare engagements involving protected health information, we sign a Business Associate Agreement before that data is handled. The BAA is a separate document and takes precedence on the handling of protected health information.
16. Governing law and contact
These terms are governed by the laws of India, and courts of Ahmedabad, Gujarat, India shall have exclusive jurisdiction. Before starting proceedings, both parties will attempt in good faith to resolve the dispute through discussion between senior representatives. Nothing prevents either party from seeking urgent relief to protect confidential information or intellectual property.
If any provision is found unenforceable, the rest continues to apply. Failure to enforce a right immediately does not waive it. We may update these terms; the version in force is the one published when your engagement begins.
You can also reach us through our contact page.
AmcoderZ Infotech
704, City Center 1, Science City Road, Opp. Sukan Mall, Science City, Sola, Ahmedabad, Gujarat 380060, India
Email: info@amcoderz.com | Phone: +91 9277709780
